The 5 essential people skills: how to assert yourself, listen to others, and resolve conflicts
Simon and Schuster, Inc
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
年:
2009
出版:
First Fireside trade paperback edition
出版社:
Simon & Schuster
语言:
english
ISBN 10:
1439134766
ISBN 13:
9781439134764
文件:
EPUB, 1.18 MB
IPFS:
,
english, 2009